Dhaya Foundation takes your privacy seriously and treats all information about any transaction you have made with us as highly confidential.

In addition, Dhaya Foundation does not share e-mail addresses or phone numbers of any of our donors or constituents.

Dhaya Foundation deeply values all contributions to sustain our mission. To protect the privacy of our donors and their special relationship with Dhaya Foundation, we maintain the following policies:

We may request personal information online, such as name, address, phone number, email address, and credit card number ONLY for the purposes of accepting donations to Dhaya Foundation.

• We will not release or use this information for any other purpose unless we have your consent.
• We do not trade or sell your personal information with other organizations.
• We offer donors the option to be recognized anonymously.
• Donors may request, at any time, to not receive our solicitations.
• Donors may request to not receive certain mailings, such as our newsletter.
• We do not track, collect or distribute personal information entered by those who visit our website.
• Personal data collected through our website is encrypted using 256-bit AES (Advanced Encryption Standard) technology.
• Personal information stored in Dhaya Foundation database is protected with a secured login with authentication, assignment of a unique ID to each person with computer access, regular pass code changes, and user IDs are deactivated or terminated as needed.

To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the not-for-profit organizations and causes they are asked to support, we assure the following:

• To be informed of Dhaya Foundation’s mission, of the way Dhaya Foundation intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.
• To be informed of the identity of those serving on Dhaya Foundation’s governing board, and to expect the board to exercise prudent judgment in its responsibilities
• To receive appropriate acknowledgment and recognition
• To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law
• To expect that all relationships with individuals representing Dhaya Foundation to the donor will be professional.
• To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors
• To have the opportunity for their names to be deleted from mailing lists that Dhaya Foundation may intend to share
• To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers

What information we collect

We use personal information collected from donors for the purposes of processing payments and communicating with donors about Dhaya Foundation as well as conducting the fundraising and other operations of Dhaya Foundation. This information may include name, amount donated, address, telephone number, donor comments, e-mail address, ID proof and any other personal information provided to us (“Donor Data”). For donations by check, Donor Data also includes the data visible on the check.

Information from Payment Processors and Other Service Providers: Payment processors allow donors to give electronically using a payment services account, a credit card, or other payment method. These processors collect certain information from donors, and you should consult their privacy policies to determine their practices.

To provide donors the best possible experience, we work with service providers and may share Donor Data and other information with, or have it transmitted through, them. Such service providers include, for example, colocation facilities and bandwidth providers as well as organizations that help non-profit organizations with fundraising.

How we use that information

Donor Data may be used for these kinds of purposes:

• Distributing receipts and thanking donors for donations
• Informing donors about upcoming fundraising and other activities of Dhaya Foundation
• Internal analysis, such as research and analytics
• Record keeping
• Reporting to applicable government agencies as required by law
• Surveys, metrics, and other analytical purposes
• Other purposes related to the fundraising operations.

Anonymous donor information may be used for promotional and fundraising activities. Comments that are provided by donors may be publicly published and may be used in promotional materials. We may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We may allow donors the option to have their name publicly associated with their donation unless otherwise requested as part of the online donation process.

We use data gathered for payment processors and other service providers only for the purposes described in this policy.

Contact us

If you have questions about this Donor Privacy Policy or requests about the status and correctness of your donor data, please contact us at info@dhayafoundation.org

Security

We are committed to protecting donor personal information from unauthorized access, alteration, disclosure, or destruction. Among other things, we undertake a range of security practices, including measures to help secure web access to sensitive data and undertake efforts to address security vulnerabilities for various tools and databases.

Other Disclosures

We may disclose information when required by law; when needed to protect our rights, privacy, safety, property, donors, or users; and when necessary to enforce our terms of service.

Updates

We may change the Donor Privacy Policy from time to time. The changes will be reflected on this page periodically. Substantive changes may also be announced through the standard mechanisms by which we communicate with our users and community. You should periodically check this page for any changes to the current policy.

Data Retention

We seek to retain donor-related information only as needed to fulfill the purposes described in this policy unless a longer retention period is required by law or regulations. For example, tax laws in India may require us to keep contact information and contribution level of donors on file.

Rights

You have certain rights with respect to the information we collect about you. Upon request, we will tell you what information we hold about you and correct any incorrect information. We will also make reasonable efforts to delete your information if you ask us to do so unless we are otherwise required to keep it.